Privacy Policy | Magnetic Lock King Austin

Magnetic Lock King Austin respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request service, or contact us. By using our website or submitting information to us, you agree to the practices described in this policy.

Information We Collect

We may collect information that you provide directly to us, as well as technical information collected automatically when you use our website.

Information You Provide

  • Name
  • Phone number
  • Email address
  • Business name
  • Service address and ZIP code
  • Details you include in messages or form submissions

Information Collected Automatically

  • IP address
  • Browser type and device information
  • Pages you visit and actions you take on the site
  • Date/time stamps and referral source
  • Approximate location derived from your IP address

This information helps us maintain website security, improve performance, and understand how visitors use our site.

How We Use Your Information

We use the information we collect to operate our business and provide services, including:

  • Responding to inquiries and requests
  • Providing estimates and service information
  • Scheduling appointments and dispatching technicians
  • Providing customer support
  • Improving our website and service offerings
  • Preventing fraud and protecting the security of our website
  • Complying with legal and regulatory obligations

Phone Calls, Text Messages, and Email

If you provide your phone number or email address, we may contact you to respond to your request, schedule service, provide updates, or send information related to your inquiry. Standard messaging and data rates may apply depending on your carrier. You may ask us to stop non-essential messages at any time by replying “STOP” (if applicable) or by contacting us directly.

How We Share Information

We do not sell, rent, or trade your personal information. We may share your information only in limited circumstances, such as:

  • With service providers who help us operate our business (for example, website hosting, analytics, scheduling tools, or communications platforms), solely to perform services on our behalf
  • To comply with legal obligations, lawful requests, subpoenas, or court orders
  • To protect our rights, safety, and property, as well as the rights and safety of our customers and others
  • In connection with a business transaction, such as a merger, acquisition, or sale of assets (information may be transferred as part of that transaction)

Cookies and Analytics

Our website may use cookies or similar technologies to improve site functionality and measure traffic. Cookies are small files stored on your device that help websites remember preferences and understand visitor behavior. You can control cookies through your browser settings and may disable them, but some features of the site may not function properly.

Data Retention

We retain personal information only as long as reasonably necessary to fulfill the purposes described in this policy, including to provide services, maintain records, resolve disputes, and comply with legal requirements.

Security

We use reasonable administrative, technical, and physical safeguards to protect the information we collect. However, no online transmission or storage system can be guaranteed to be 100% secure. We encourage you to use caution when sharing sensitive information online.

Your Choices

You may contact us to request access to, correction of, or deletion of the personal information you provided to us, subject to certain legal and operational limitations. You may also request that we stop contacting you for non-essential communications.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children’s Privacy

Our website and services are intended for adults and business customers. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will take reasonable steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us: